It isn't the kind of experience that we want you to have, lkoups.
Let's perform some steps to isolate the issue. To start with, let's try opening QuickBooks on an incognito window. This mode doesn't use the existing cache data and helps us confirm browser-related issues. Here's how:
- For Google Chrome browser: Ctrl + Shift + N
- For Mozilla Firefox browser: Ctrl + Shift + P
- For Safari browser: Command + Option + P
If it works, go back to your regular browser and clear the cache to delete those temporarily stored files and browsing history. The overtime collection of data can create corruption, however, removing this should fix the issue.
You can also use other supported, up-to-date browsers to roll out the possibility of a browser-related issue.
Let me know how these troubleshooting steps work on your end. Keep safe!
