KhimG
QuickBooks Team

Taxes

Hello, @cericha.

 

Since your liability balances are already accurate, it's possible that the payments for Q1-Q3 cover an incorrect period. Let's open those transactions and verify the dates affected. 

  1. From the Employees menu, select Payroll Center.
  2. Go to the Transactions tab and tap Liability Checks.
  3. Find the entry and open it. 
  4. Check the Period section and update it if necessary.
  5. Hit Save & Close.

liability 1.PNGliability 2.PNGliability 3.PNG

 

However, if all the checks are showing the right details, I recommend contacting our Payroll Team for further assistance. They can perform a screen-sharing session to see where the issue is coming from. 

 

Here's how to get in touch with our phone agents:

  1. Go to the Help menu at the top and select QuickBooks Desktop Help.
  2. Click the Contact Us link at the bottom of the pop-up window.
  3. Enter a brief description of your concern and hit Continue.
  4. Select the support option that works for you. 

I’m adding this article as your guide: Contact the QuickBooks desktop customer support team.


Please let me know how everything goes and if there's anything else you need. I'm here to keep helping. Have a good one!