Hello there, @mapleaf18. I'll share details and steps to help you turn off the automated sales tax and default a custom rate in QuickBooks Online (QBO).
Thanks for sharing information about your sales tax concern. Turning off the sales tax feature depends on what sales tax system your QBO is currently using.
For Automated sales tax experience, you have the option to turn off the sales tax. However, once the feature is disabled, you're unable to add sales tax to your invoices. That said, you can manually select the appropriate tax rate when creating one.
Additionally, defaulting a specific sales tax rate is unavailable in the new sales tax system (Automated sales tax experience).
If you still want to turn this off, below are the steps you can follow:
- Navigate to the Taxes menu then click Sales tax.
- Next, select the Sales Tax Settings button.
- Then, click Turn off sales tax.
- Choose Yes to confirm.
For reference, check out this article: Turn off sales tax in QuickBooks Online.
If you're still using the old sales tax system (Manual sales tax experience), here's how you can default a tax rate: Default customer sales tax rate in QuickBooks Online.
The program also allows you to check how much sales tax you owe by running a Sales Tax Liability report.
If you need further assistance or if there is anything you'd like to ask about managing your sales tax, please don't hesitate to leave a reply below. I'll be here to provide a prompt response.
