Thanks for joining this thread, c0ntrary.
Updating your payroll tax table is a good place to start to ensure that the STT wages and withhold flow on the Tax form Worksheet. Please ensure to get the latest Payroll updates released last January 12, 2023.
Here's how:
- Go to the Employees menu
- Select Get Payroll Updates.
- Choose the Download Entire Update checkbox, then click on the Update button.
- Once done, a window appears when the download is complete.
- Restart QuickBooks Desktop.
If the problem persists, you can run the Verify and Rebuild data procedures. This will scan the company file for data issues and resolve them.
To verify the data:
- Open the company file.
- Click the File tab at the top menu.
- Select Utilities.
- Choose Verify Data.
To rebuild the data:
- Open the company file.
- Click the File tab at the top menu.
- Select Utilities.
- Choose Rebuild Data.
If none of these work, I'd recommend calling our Payroll Support Team. They have the necessary tools to investigate the cause. It will also enable them to send a ticket to our engineering team to alert them of the problem if necessary.
In addition, I've included an article that will assist you in managing payroll and keeping track of employee expenses. This guarantees that your record is correct: Run and Customize Reports.
You can post your reply if you have additional QuickBooks-related concerns. Take care and stay safe.
