Rose-A
Moderator

Taxes

Hi, BonnieW.

 

I'd like to check this for you and get it taken care of myself. However, my access to the tools required to do this is limited and I won't be able to check your account without asking for sensitive information.

 

I'd recommend reaching out to our QuickBooks Support to have this investigated. All account and payroll forms-related concerns need to be directed to our phone support for security purposes.

Unlike in this public forum, they have the tools required to perform any escalations or bypass the system whenever necessary on your behalf.

 

To ensure we address your concern on time, check out our support hours. Here's how to get in touch or chat with us:

 

  1. Go to https://quickbooks.intuit.com/learn-support/en-us/contact.
  2. Choose your QuickBooks Product.
  3. Select your QuickBooks version.
  4. Give a brief description of your issue and click Continue.
  5. Then choose a way to connect.

 

Additionally, you might want to visit the following resources. These will provide you with steps on how to check filing status as well as handling duplicate filing:
 

Handle payroll e-file and e-pay rejections.

Check e-file or e-pay status in QuickBooks Desktop Payroll Enhanced.

 

Please get back to me if there's anything you need. I'll be more than willing to lend you a hand.