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the 1099 system is broken in QB and does not work . I got my MISC forms printed but the NEC vendors have been overwritten somehow and the "yes" status has been switched to off. HUGE problem.
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On 1-10-2022 I spent over 3 hours on the phone and on 1-11-2022 another 3.5 hours on the phone with QB about the printing of the 1099 NEC and MISC. They will print on a blank sheet of paper but not on the IRS forms, very strange. They finally acknowledge the problem and assigned a Case #, but I still haven't heard back from them on the resolve. Luckily I didn't have many 1099s, so I still have an old fashion type writer and typed them.
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I agree and they have finally acknowledged there is a problem. They claimed they would email me when there is a solution and I have not heard anything. I can only believe they are getting lots of complains this year since today is the 19th and you only have till the 31st to get these out. What a mess. Oh yea and when you call they are in another country and they drop the calls. Another issue.
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I found a way to trick quickbooks. I had to create a new contract labor account because for some reason it would not let me use the old one. I made a journal entry for each vendor luckily I only had 3 and moved the amounts to the New Contract Labor Account using each Vendor Name. Now it will let me put those amounts into the 1099-NEC. I hope this helps.
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I had to trick Quickbooks. I had to create a New Contract Labor Account. Move the Vendor totals into the New Account by Journal Entry making sure to include the Vendor Name in the journal Entry. Then it would let me actually use this New Contract Labor Account for the 1099 NEC. The drop down worked on the New Account I created. I hope this helps.
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This is a fine answer but it is not the problem that many of us are having. the issue for me is that the system somehow flipped all my 1099 Vendors codes to "no". This appears to have happened after I ran my 1099 MISC and was ready to run my 1099 NEC Vendors. This has created an enormous problem and completely the fault of QB since they were all in there yesterday and this has taken hours to recover and we are not close yet.
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I've been on the phone today with the QB Support Team. They do not know what to do. Can anyone give any clue as to why this happened? How to keep it from EVER happening again?
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Hello everyone,
We want to help you with your concern about 1099 in QuickBooks Online. However, we need more information about it to provide the correct resolution or updates and to get this sorted out promptly.
What specific issue or error do you encounter when filing or printing in QBO? Any additional details and screenshots you can provide in the comment section will help ensure a timely solution.
In the meantime, you can check the following article to learn more about 1099, like how to check the filing status in the future: Create and file 1099s using QuickBooks Online.
Please know that you're always welcome to post any questions you have in this space. Have a great day ahead.
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This latest response from the QuickBooks team is a joke. If you eat through the thread, it’s not like the majority of people on this thread are newbies and have never printed 1099s before. The issue is that QuickBooks failed to produce a timely update and the update that did finally come through messed up existing 1099 mapping. Unfortunately, unless you can search by my username, I cannot provide a link to the solution that I found in the community. It was a strange workaround but it worked like a charm for me. Also, it was when I installed the much delayed update to print the 3-up 1099 – NEC forms (and I had to try the update three times because it kept freezing!) that this whole problem with the 1099 mapping started. Shame on QuickBooks!
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I did get a case number but still no word. I feel sorry for folks that have tons of 1099s to print.
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There is also the alternative (if you’re using Adams forms) of going online to the Adams tax form helper and, for a nominal fee, you can print your 1099s online. Thankfully I did not have to resort to that solution. It’s not expensive, but the point is that all of us with this problem have already purchased from QuickBooks a system that should be functioning.
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I can't get a report. I did the mapping, saved, did the backup, repaired, updated, everything. It just keeps going back to making me re-map them. This is maddening.
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Hello, KH4802.
I've got additional steps to keep you going.
There may be some minor data issues with your company file that's why you're having backup error. Try running the Rebuild and Verify Utility tool to fix possible data damage on your company file.
Please follow the steps below:
- Open your company file again.
- Go to the File menu, then select Utilities and choose Rebuild Data.
- Click OK in the QuickBooks Information window.
- Wait until the repair is done. Then, click OK.
- Then, go back to the File menu and select Utilities and choose Verify Data.
- Click OK if QuickBooks doesn't find any problems. Or Rebuild Now if it finds issues with your company file.
I'm adding this article for more troubleshooting steps: Fix data damage on your QuickBooks Desktop company file.
Once done, try creating a backup of your company file. Back up your QuickBooks Desktop company file.
However, If the verify and rebuild won't fix the issue, you can run the QuickBooks File Doctor. Doing so helps resolve common company file issues and errors.
First, let's download the QuickBooks Tool Hub. For the best experience, I recommend using it on Windows 10, 64-bit. Once ready, here's how to get started:
- Close QuickBooks Desktop, and then download the most recent version (1.4.0.0) of the QuickBooks Tool Hub.
- Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop).
- Open the file you downloaded (QuickBooksToolHub.exe), and then follow the on-screen instructions to install and agree to the terms and conditions.
- Once done, double-click the icon on your Windows desktop to open the tool hub.
Next, run the Quick Fix My File. Here's how:
- From the tool hub, choose the Company File Issues tab.
- Select Quick Fix my File, and then click OK once completed and then launch your QuickBooks.
Then, follow Step 3 to 4 outlined in this article to continue the troubleshooting steps: Fix company file issues.
If the same thing happens, I suggest getting in touch with our support. They can check your account securely and perform more steps to help fix this. See this link for the detailed instructions: Contact Support.
To make sure your issue gets taken care of right away, please check out our support hours: QBDT support hours.
Stay in touch with me if there’s anything else you need. I’m here to help however I can. Enjoy the rest of your weekend. Stay safe!
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AilenaA - I tried your fixes for the 1099-NEC not printing, but neither of them worked.
I can print the 1099-Misc, but not the NEC.
For the 1099-NEC:
When you press the 'Print Preview' Nothing happens.
When you ask it to 'Print', the printer window comes up but when you press 'Print' the window simply closes and nothing prints.
Maybe Intuit can give us all a credit on our subscriptions for all the trouble we have to go through.
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We have done all the backups etc that you suggested and again if you select NEC and Print Preview nothing comes up. Printing 1099's your printer will come up but the data does not print. What is odd you can print a 1096 form which I think is crazy. I have over 300 1099's to process this needs to be addressed immediately.
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Having same issue. I THINK the way that Intuit/QB has the chart of accounts/linking set up they only have the option for 1099MISC form and not 1099NEC forms (Tax-Line Mapping) which offers various selections, one being 1099MISC but not 1099NEC thereby leaving us all in the lurch.
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You can also access the wizard from the Vendor list - top Right - file 1099s. Click the button and then you will get the splash page with the "Get Started" green button. Here you can go through the mapping, vendors and such and finally produce the "1099 Information" report. DO NOT USE the report on the report list. You will get incorrect information and it seems beyond fixing, even in incognito windows, clearing cash, sub accounts and other fixes suggested. Why so hidden? Why ask why? We have deadlines. Just use the wizard. thanks to this person enlightening us all!
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I appreciate all the steps you've performed to print 1099, @Vikki18.
You'll have to make sure that your QBDT is updated to the latest release. QuickBooks provides maintenance release and product updates to fix known issues, add features and enhancements, as well as update compliance information. If you haven't, just check this article for more information: Update QuickBooks Desktop to the latest release.
Also, you need to update your PDF reader to the latest version. Check the Adobe website for detailed instructions.
Once all the updates are done, run as admin when you open QuickBooks Desktop. Then try to print the form again.
If the issue persists after trying those steps, I'd highly suggest contacting our Customer Support Team. They're able to check your account using their screen-sharing (remote access) tool and investigate this further. They can also try other troubleshooting steps to fix this for you.
Here's how to get in contact with them:
- Open QuickBooks.
- Go to Help.
- Select QuickBooks Desktop Help.
- Click on the Contact Us link and choose a topic.
- Enter your account information and click on Submit.
- Click on the Start Message button.
You can also refer to the Support hours and types link to contact us at a time convenient to you. Then, go click QuickBooks Desktop for more details.
You can check these articles to help you familiarize yourself more with the 1099 processes in QuickBooks:
- How do I print my 1099 forms?
- 1099 E-File: QuickBooks Desktop setup, troubleshooting, & FAQs
- How to modify your chart of accounts for your 1099-MISC and 1099-NEC filing
Please let me know how things turn out or if you have any other concerns about this or with QuickBooks. I'll be right here to provide further assistance. Take good care, @Vikki18.