Taxes

I'd be delighted to assist you to see the Pay Taxes button, @sarahthom24.

Before we start, may I know what version of QuickBooks Online (QBO) you're using? This would help me sort out the cause of why you're not seeing the Pay Taxes option to pay for your taxes.

In the meantime, I recommend accessing QBO via private browser. This doesn't keep cache files and saves the pages you have previously visited. It's a good place to check for browser issues.

• Google Chrome: Ctrl + Shift + N
• Microsoft Edge: Ctrl + Shift + P
• Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N

If it works, let's clear your browser's cache to delete temporarily stored files and free some space on your browser. You can also use other supported, up-to-date browsers to be thorough.

All you need to know about processing payroll taxes in QBO can be found in these articles:

Pay and file payroll taxes online

Resolve a payroll tax overpayment

You may also find this article handy for reference on pulling up Payroll Tax Liability Report in QuickBooks Online (QBO).

However, if you're using the QuickBooks Online Full Service (QBOPFS) version, there will be no Pay Taxes option in your Payroll Tax Center. This is because QuickBooks will automatically process the taxes for you.

Below is a sample screenshot of how QB Full Service's Payroll Tax Center looks like.

Reach out to me if you need anything else about paying taxes in QuickBooks Online. I’ll be more than happy to help. Stay safe and well!