I've had this problem for quite some time. My business is completely within Washington state. We're on the Oregon/Washington border and do have one employee who lives in Portland, OR -- but he works 100% in Washington state. So if anything these should be the only two states QB should want to deal with.
But somewhere along the line QB added the State of WISCONSIN to our setup and keeps prompting me to finish setup. I've had a love-hate (mostly hate) relationship with QB for over 11 years and this is the first time I've seen this issue. The reply saying you can't delete a state that has no business being in your company file is ridiculous, as is telling us to make suggestions to the company. NOTHING ever gets fixed. (I've been upset for a good 8-10 years when the search function was suddenly broken. QB stated it was taken down when a security issue was found, that it would be back in the next update. Guess what? Still waiting ... I honestly question whether the programmers have actually ever been USERS of their product?)
QB is really not user friendly, and depending on what version you use it can be quite expensive, especially when QB won't do what you need it to so you end up having to pay for third party add-ons. It's ridiculous.
