Thank you for reaching out to us, SLS71.
.
This isn't the kind of experience I want you to have. I'd suggest you contact our QuickBooks Online Support. They'll be able to pull up your account in a secure domain and look into what's causing this issue.
To reach them.
Here's how:
- Select the Help icon.
- Choose Contact Us.
- Provide the information of your concern in What can we help you with? area.
- Click the Let's talk option.
- Choose to Start a chat.
You can also check on this article: Set up a prior payroll for QuickBooks Online for more information about Paychecks.
We're always here in the Community to help if you have other questions related to Paychecks in QuickBooks. Stay safe!
