Hi SSWap5922.
I'd be happy to help clarify what my colleague mentioned regarding receiving payments using a journal entry.
When it comes to journal entries the part you need to make sure to follow is the steps to avoid seeing this in the future. So in order to record a payment towards a specific invoice directly go to the All Sales section of the Sales menu and hitting Receive payment in the Action column of the relevant Invoice. This will allow you to add the journal entry against the invoice and mark it as a payment. When a payment is applied it'll show the status as Closed in the Status column.
If you have any questions let us know and we'd be happy to help.
