Hi @JamesM ....I know you asked @jphiggs , but I'll jump in as well. For your GSuite users, in order to have messages auto-forwarded to a different email (@Qbodocs.com address), the GSuite user must do a "verification" that you are authorized to send mail to that address.
So, a verification email goes out to that forwarding email (@Qbodocs.com address) with a verification code. Since that email address isn't a QBO user, it doesn't ever go to the receipts area for us to see and therefore we can't verify that forwarding email.
As you can imagine, many businesses have many emailed receipts and creating forwarding rules in your inbox saves a huge amount of time over manually forwarding everything to [email address removed].
Intuit developers should be able to allow those messages into the receipts area so that we can verify the email address. Hubdoc and Receipt Bank all have it figured out.
