This is very disturbing! We had to wait for a long time for our Quickbooks Desktop data to be converted for use with Quickbooks Online only to now find that the online version does not support Work Orders?!! The sales rep we spoke to at Quickbooks knew we were a manufacturing business and said there was no reason that Quickbooks online would not do what we needed. This software is a huge disruption to all the procedures and systems we have in place without Work Orders and had we known we certainly would not have chosen to transition to the online version without it. If trying to get work done during a skeleton staff during a virus outbreak isn't hard enough this deficient software is causing an unbelievable amount of stress. Please train your sales staff to list all the missing features from the online version when trying to "upgrade" people from the desktop version. I'm not sure if you outsource this work and therefore have less control on delivery dates but it appears people have been demanding this for a while with no results beyond "maybe you could put that suggestion in our suggestions box". Take some of the money you're spending on all of your TV commercials and put it where it is needed please!!
