jamesjdt
Moderator

Sales & Customers

Hi klderksen,

 

I can see how this situation can raise questions, especially with the differences between the Accountant page and the client’s settings. Let me share an alternative method for turning on Late Fees without accessing the Account and settings page. Here’s how you can do it:

 

  1. Close your client's Account and settings (Settings) page to return to the Dashboard (Home) page.
  2. Click the + Create button in the upper-left corner and select Invoice.
  3. Select Manage to open the invoice settings drawer, then go to Payment options.
  4. Enable Late fees and click Manage.
  5. Set up the Late Fees Settings and hit Save.

 

You can check out this link for reference: Turn on automatic late fees.

 

Please feel free to reach out if you have any further questions or concerns. We’re always here to help.