I'm trying to deactivate customers who we know we will never work with again. There is one, for example, who we had created a project for, but it didn't go anywhere, there is no time there is no invoice, the project is marked as cancelled, and I'm unable to deactivate the customer because I'm getting a message that says "If this customer has active projects, it will not be made inactive". However there are ZERO active projects, and it will not let me deactivate the client. We have other customers with multiple completed projects and transactions that we also want to deactivate. The solution proposed to me by Support when I reached out, was to remove every single transaction from being linked to the project, delete the project, then I can deactivate the customer. That really doesn't work for us. This seems to be a bug, and I'm wondering if anyone has found a better solution?
