I appreciate the screenshot you've provided, leilakaram.
The recommended troubleshooting steps provided by my colleague should let you have the Projects feature in the QuickBooks Online Plus version. Since it still doesn't appear on the Dashboard, I'd recommend reaching out to our Customer Care Support. This way, they can pull up your account and determine the reason why you don't see the Projects feature.
Here's how to reach out to them:
- Click the Help icon at the top to open the QB Assistant window.
- Tap the Talk to a human menu and enter the issue.
- Next, click the I still need a human button and select the Contact us link.
- For real-time assistance, choose the Start messaging or Get a Callback to speak with an agent.
Here are Projects-related articles you can use for future reference:
Please let me know how the call goes by commenting below. I want to make sure everything is taken care of for you.
