Thank you for choosing QuickBooks Online in running business, @leilakaram.
I'm glad that you've upgraded your subscription to access the project feature in QuickBooks. Projects should automatically appear on the left hand side menu. If you're able to find it, go back to your regular browser and clear its cache. You can also another supported browser to access your QBO account. This might be a temporary issue with QuickBooks and the current browser that you use.
If you are an accountant user you may need to turn on this feature
- Select Settings ⚙. Then select Company settings.
- Select the Advanced tab.
- Find the Projects section and select Edit ✎ to expand it.
- Select the Use project financial tracking
- Select Save, then OK to confirm.
- Select Done.
I've also added an article that will guide you in using the Project feature in QuickBooks. This will help you in tracking project income, expenses, and profitability in your business: Set up and create projects in QBO.
Don't hesitate to tag my name in the comment section below if you have other concerns or questions. I'm always ready to help. Have a great weekend.
