DivinaMercy_N
Moderator

Reports and accounting

Thank you for posting here, @userashasaccents.

 

If you're using QuickBooks Payments, it will automatically mark the invoice as paid once paid by your customer. If you use another payment processing service, you have to manually mark the invoice by choosing the Mark as paid option. Here's how:

 

  1. Navigate to the Invoices menu.
  2. Look for the invoice.
  3. Click the small arrow icon in the Action column.
  4. Choose Mark as paid.

qbseinvoice.JPG

For more info about managing your invoice, you may open this article: Create invoices in QuickBooks Self-Employed.

 

You can also send your customer a receipt as proof of their payment, you only need to select the Send receipt button after marking the invoice as paid. 

qbsereceipt.JPG

Feel free to post a reply below if you have any other questions. I'm always around to help. Stay safe and take care always.