CBPP
Level 1

QBO Sales Tax Liability Report total does NOT match other reports

Hello, 

To begin with, thank you very much for taking the time to read my question! 

This issue has been going on for a few months, and now I'm ready to turn to others for assistance, so all help is truly appreciated.

When I run my "Sales Tax Liability" report, the sales total does NOT match my other reports. Please see attached photos. When I run the "Sales by Product/Service Summary" or "Sales by Customer Summary" reports, I get an amount that does not match the Tax Liability report. The Product/Service and Customer reports do match each other though.

The difference between the reports for the month of December is $1,122.71. The difference in November was $1,428.96. I spent hours looking through each and every transaction, and I cannot find where the discrepancy might be. I exported the Sales by Customer Summary report for November and went through every sale separating out subtotal, tax, total, etc. and couldn't find the issue.

Any and all suggestions or ideas or solutions are welcome. Thank you again! Please let me know if there's any further information I can provide that will help.sales service bottom.pngsales service top.pngSales tax liability report 1.png