I can explain why you're receiving an error when attempting to reconcile an account, Accounts.
We have an investigation into the issue you're experiencing, and our product engineers are working on a solution as soon as possible. I'd recommend contacting our Customer Care Support team to add you to the list of affected users and receive updates once it's available.
Here's how:
- Go to Help (question mark icon) in the upper right corner.
- Click Search then Contact Us.
- Enter a brief description of your concern How can we help you with? field and click Continue.
- Select either Chat or Callback.
Additionally, here are some resources you can read to help resolve common reconciliation errors and mistakes:
Moreover, you can check this article about running reports to see how your business is doing so far: Run reports in QuickBooks Online.
You can reach out to us again if you have more questions about banking issues or other concerns. We're here to assist.
