Hi Maags1950,
I'm here to help resolve the issue you encountered.
When reconciling an account, you'll need to have a basis of the account's final balance. You'll need to double-check the opening balance, and make sure that it has the same amount on the day you start tracking transactions. You can log into your bank's website and check the opening balance as your basis.
If you've entered an incorrect amount, yes, you'll need to create a journal entry to correct the posting. Before doing so, I still recommend reaching out to your accountant so they can guide you further on the correct accounts to use. Below are the steps to create a journal entry:
- From the + New tab, select Journal entry.
- Select the ACCOUNT, then enter the amount on the DEBITS column.
- Select another account and then the system will automatically enter the same amount on the CREDIT column.
- Click Save and close.
Once fixed, you can reconcile the account. You can check this article as your guide: Reconcile an account.
I'm always around whenever you have concerns about reconciling accounts.
