Hi there, rick111.
Before anything else, Can you provide us a few more details about it? I'd appreciate it if you can also give us a screenshot. This way, we can give you accurate information and resolution to fix your issue.
In the meantime, you can also check these articles that you can use as future reference:
I want to make sure I've got you covered. You can click the Reply button below to add some details. I'll keep an eye on your response. Have a great week!
