Hi Debbie B140,
As my colleague shared above, the steps are unavailable on your end since QuickBooks Online payroll is still active.
That said, I'd recommend reaching out to our Phone Support team so they can guide you on how you can remove customers from the employee time clock.
You can contact them through this link: QuickBooks Time Support.
Also, if you want to modify employee hours, you can check this link: Add, Edit, or Delete employee hours.
Keep me posted whenever things happen. I'll be around to help you out. Have a good one.
