ZackE
Moderator

QuickBooks Time

Thanks for joining this thread, jtban.

You can cancel your QuickBooks Online subscription while signed in.

Here's how:

  1. Sign in as an admin.
  2. Use the Gear (⚙️) icon, then go to Account and settings.
  3. Access your Billing & Subscription tab. If you don't see this area in your available tabs, it means you subscribed through a mobile app store. You'll need to cancel it in the appropriate store.
  4. In your QuickBooks section, click Cancel subscription or Cancel online. In the event you're canceling a trial, select Cancel trial.
  5. Follow your onscreen steps.

 

If you're having trouble cancelling a subscription and would prefer to work with our Customer Care team, you can get in touch with them while you're signed in. They'll be able to pull up the account in a secure environment and assist you with cancelation.

 

Please don't hesitate to send a reply if there's any questions. Have a lovely day!