QuickBooks Time
Good morning, @nikblanch! Hope your morning is going well, happy Friday! :)
I have a couple of questions for you so we can figure out the best course of action for your account. Are you integrated with QuickBooks Desktop or Online? Do you need customers in your TSheets account?
If you are integrated, you'll need to call support if you no longer want customers in your account. They can uncheck that option in your QuickBooks preferences (it will be grayed out to you). This will prevent any more customers from coming over from your QuickBooks account and you can either have them unassign all team members from those customers or you can have them delete them.
You can reach TSheets support by either calling 888-836-2720 or choosing the Chat With Us option when you are logged into your account, or at tsheets.com.
If you aren't integrated you can unassign your employees from the customers or customize who is assigned to them. Here's how:
- Log into your TSheets account as admin.
- Go to Customers on the left menu.
- Select
. - To unassign, uncheck Assign to all team members, and then select Edit to deselect the team members. Then go back and Save.
I'm also more than happy to continue helping you here in the Community. Just reply to this post with any questions you have!
