I’d like to build up on the information provided by my colleague to directly address your concern and make sure we get this resolved for you, LDO.
To allow your new user to see everyone’s TSheets (clock-in/clock-out times, time off requests, etc.), you can assign them a Custom Role in Permissions with the following steps:
- Log into your account and navigate to the My Team section.
- Click on the team member you wish to edit.
- Under the Permissions tab, select Custom.
- Check Manage timesheets for all team members.
Please note that by enabling this permission, the user will also have the ability to edit timesheets. Currently, there isn’t an option to provide "view-only" access while still granting approval capabilities.
On the other hand, the user will not be able to access payroll information just by having the permissions to view and manage TSheets. Payroll access is controlled separately and is only available to users with direct access to the Payroll module in your QuickBooks account.
You can also access this helpful article to learn more about detailed permission levels: Manage team member settings and permissions in QuickBooks Time.
If anything else comes up or if you have additional queries, just drop a reply here. We’re always available to assist.
