I appreciate you getting back to the thread, @bdesilva4.
I'll ensure to provide information in handling support contracts with minimum charges in QuickBooks Online (QBO) and QuickBooks Time (QB Time).
In QBO and QB Time, you can handle support contracts with minimum charges by using a combination of invoicing and time-tracking features. Here's how you can account for this scenario in the software:
In QBO, if the hours worked are within the 60-hour limit, you can create the next invoice for the same $9000 without any additional charges.
However, if the hours worked exceed the 60-hour limit, manually create an invoice again that includes the $9000 minimum charge and an additional charge for the overage hours. You can manually calculate the overage hours and include them as line items on the invoice, showing the details of the work performed. Refer to this article for the steps in creating an invoice: Create invoices in QuickBooks Online.
Once you get paid with your invoice, you can check this link for future reference in handling the payments: Record invoice payments in QuickBooks Online.
Tag me in the comment below if you have follow-up questions. I'm always here to help you.
