I use Quickbooks online and QB Time. This q is about both QB Time handling and invoicing.
The scenario I need help with is similar to a retainer, which I find easy to handle using retainer and retainer-applied items. I have support agreements with a minimum charge. So, for example. Say I have a client who pays $9000 per month for up to 60 hours of time. I invoice that 9000 up front and then we work. If we track in QB time work <= 60 hours the next invoice is for the same 9000. If we work more, the invoice includes both the 9000 and an hourly charge for the overage. We do want to show the QB time item details on the invoice. How do I account for this in the software? Especially if we work under 60 hours. Using my retainer process would leave us owing them the time. Not good for this.
