Hey there, DHeraV!
I appreciate the information here, however I am already aware of this. I have been able to go back into the old time entries to edit them, however when I do so, I am unable to change the item that I need to.
The Customer drop-down menu has a Customer in the respective time entries. My issue is that I am unable to 'unselect' this option. In other words, it is making me choose a Customer. Normally, there is no Customer associated with my employees' time entries.
I have already spoken with some QuickBooks experts over the phone earlier today. They informed me that there is no way to go back and change this piece of information, using the QB Online + QB Time software that my Company is currently using. So, they were unable to create a solution for me. If you have any additional information, it would be quite helpful.
Also: This issue will not happen again in the future, as I have found an easy way to check if this error happens again before running payroll. That being said, the solution that I came up with to fix these old entries was to create a fake Customer, change all of the incorrect entries to be associated with that company (rather than a real Customer), then in the backend on my books I have the expenses being moved to the correct account via fake invoice/payment. A bit difficult to know if the money is in the correct accounts. May have to work with my CPA to double-check.
