Hi MG95,

Thanks for posting in the Community!

That is right, the current custom fields a QuickBooks Time account has is 6 active fields. If you need more custom fields, we'd recommend contacting our QuickBooks Time support team to expedite the request on your behalf. They can ask for your details in a secure form to help you add more custom fields to your account.

Here's how you can contact QuickBooks Time support:

1. Log into your QuickBooks Time account.
2. Click on the Find answers and get help (?) icon.
3. Click on Chat Us.

You can always message us back if you need more help with QuickBooks. Have a nice day!

Thanks you Sheila for responding.  However, in my initial question I did say that I had already contacted Quickbooks Support (via the Request More Additional Fields function in Quickbooks Time) and received no response.  I have also attempted to contact Quickbooks Support via the Chat function on many occasions with either no success or no response at all.  I find the lack of support provided by Quickbooks Time to be highly disappointing and virtually non-existent.