I’m here to help clarify the process of downgrading your subscription and provide an alternative method to transfer your data to your QuickBooks Online (QBO) Essentials subscription, sulaekhaing.

The option to downgrade a trial account is currently unavailable. You can only perform the task after switching to a paid subscription. Keep in mind that you could lose key features, including your inventory items and recurring transactions.

Here’s an article that provides an in-depth look at what happens when you change your QBO plan: Upgrade or downgrade your QuickBooks Online edition.

Alternatively, you can utilize a backup copy of your QuickBooks Desktop (QBDT) Pro 2016 company file and restore it to the trial version. Then, import the data into your Essentials account. Please note that you can only move a company file within 60 days of signing up to your online account.

If your Essentials account has exceeded 60 days, let's export your QBO Advanced data to the previous version by following these steps:

1. Go to the Gear icon and select Export Data.
2. Set the date range on the Reports tab.
3. Toggle the slider to add or remove items from the Reports and Lists tabs.
4. Click the Export to Excel button.
   
   

Now that we've exported your lists and items, let's proceed and bring the information to your QBO Essentials account. Here's how:

1. In your company (Essentials), navigate to the Gear icon and select Import Data.
2. On the What do you want to import? screen, click the drop-down, and select the type of transaction or list you're trying to import.  
3. Click the Import button and follow the onscreen instructions to complete the process.
   
   

Perform the same steps for the remaining transactions or items you wish to bring into the correct account. On the other hand, utilize an importer tool to speed up the import process. You can visit the QuickBooks Apps Center to find one that best fits your business needs.

For tips on importing your data smoothly, open this link to view the complete details: Common questions about importing data to QuickBooks Online.

Explore the resources below to learn the features and tasks available in QBO, as well as the steps to access another company with the same login information.

• How-to video center
• Get started and adjust settings after you sign up for QuickBooks Online
• Create or add another company file to QuickBooks Online
  
  

Don't hesitate to visit the Community again if you need further assistance navigating through QuickBooks or have other product-related concerns or questions. We're here to make sure everything is taken care of for you.