Payments

Hey there, MatthewB.

Thanks for following up on this thread. I've got the information you need to undo the automatic population of your customer's name in the Bill to and Ship to sections.

The invoice template automatically enters the customer's name, as well as the company name, in the Bill to and Ship fields of the invoice. In order to keep these pieces of information from showing on the invoice twice, you'll need remove both the customer and company name.

Here's how you can get this done:

1. Click the Sales tab from the left navigation tab.
2. Select the customer's name, then choose Edit.
3. Remove both names in the Billing address and Shipping address fields.
4. Click Save.

I'll post a picture below to show you what this looks like in QuickBooks Online.

I hope you find this information useful. I'll be here if you have any other questions.