Dwayne
QuickBooks Team

Payments

Hi CSimon,

 

I'll show you where to go to get that charge reversed:

  1. Go to merchantcenter.intuit.com
  2. Click on Processing Tools
  3. Select Reverse a Transaction
  4. Adjust the date and Search
  5. Add a check next to the transaction
  6. Submit

Let me know how that works out for you. 

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