Hello, we're working in QBO and have a situation where a customers check was received by a partner and remotely direct deposited into our bank account. However, that check was incorrectly added to QBO via an electronic download from our bank and was never applied to the customer's invoice. Months have gone by and we need to figure how to apply the now reconciled deposit against the customer's outstanding invoice? Do we simply create a credit memo and apply it or is it necessary to create some type of journal entry? Any advice would be appreciated. Thanks!
