MsNorthPND1881
QuickBooks Team

Payments

You’re on the right track, Robert! Seeing multiple transactions when following the steps above is expected and indicates you are proceeding correctly.

 

By following the second step outlined by my colleague, ShyMae. You’ll notice multiple transactions, such as the donation pledge, the PayPal deposit, and the corresponding payments. As long as the customer’s balance is zero, everything is reconciled, and no further action is needed.



If you need any additional assistance with your PayPal transactions, please don’t hesitate to reach out. We’re always here to support you!