I only have 4 invoices issued to 1 client. QB allocated payments from one invoice to another, then put PIF for invoices that were not PIF. It's a mess and now they want me to pay to have one of there people clean up the mess they made. How is this a remotely acceptable business practice? The "help" they provided for the services they provide is now converting to an at will service to provide the support for the very product they are NOT servicing. This is not the first issue I've had, and it's gotten worse including functionality issues where I cannot update an invoice with a new message to a client without going into the Gear Icon and having to go through separate search pages to then update a message for each individual invoice I want to customize a response to...this never happened before! Before y ou could easily write a new message to a client and it populated in the draft version/preview client side. They just took away critical functionality. It's ludicrous and nonsensical. Why is this system getting harder and harder to use with additional fees?
