Why is QB/Intuit completely ignoring all the requests to be able to connect a card reader directly to a desktop computer with a wired connection? The advisors and support people insult us by diverting the conversation to type of plug, etc.; and the so-call help article they send us to always wind up telling us how to us the GoPay app on a phone. I suspect I'm like many other people who were sold QBO, and migrated 20+ years of data, who are not married to a mobil device. Even when I tried to use the app, I got an error message that support can't figure out.
QBO is severely compromised if Intuit can't resolve this problem. Yesterday I asked Support if I could migrate my books back to Desktop and they could not (or would not) answer the question. I migrated to QBO in January 25, but I have not canceled my desktop subscription.
This is clearly a major problem and QB-Intuit must provide clear guidance.
