GlinetteC
Moderator

Payments

QuickBooks typically deposits the funds within five business days after your first payment, moronisteed16. I'll explain further details.

 

The first payment may take longer as QuickBooks sets up your merchant account, but after that, customer payments will be deposited quickly within 2-3 business days.  This can also vary depending on the product and payment type.

 

You can verify what's causing the delay by checking the status of the payment transactions. Let me guide you on how:

 

To check within the QBO account:

 

  1. Sign in to QuickBooks Online.
  2. Go to Sales, then Deposits.
  3. Click the bank deposit you want to review.

 

To check within the Merchant Service Center:

 

  1. Log in to your Merchant Service Center portal.
  2. Choose Deposits in the Activity and Reports section.
  3. Enter the appropriate date range and select Search.

 

For more information on when QuickBooks Payments deposits customer payments into your bank account, see this guide: Common questions about QuickBooks Payments deposits in QuickBooks Online

 

You can also remind your customers about any unpaid balances or invoices: Create and send customer statements in QuickBooks Online.

 

Don't hesitate to add details below for further assistance with QuickBooks payments. We're always here to help you.