Payments
I appreciate your emphasis on the QuickBooks version you're using, Daniel. Given the range of concerns discussed in this thread, I'll provide scenarios to ensure we're aligned.
Do you have the same concern as the original poster regarding sending invoices to multiple contacts under the same customer? If so, we can manually add numerous addresses for each invoice you send or in the client's profile. Please see the attached screenshots for visual reference.
Additionally, we can create a sub-customer to manage and track transactions for different contacts within the same customer account.
If this is what you're trying to achieve, please follow these steps:
- Navigate to the Sales menu and select Customers.
- Click on New Customer and enter your preferred name for the client.
- Fill in the contact details and put a checkmark on the Is a sub-customer area.
- Choose the parent customer to link them, then hit Save.
Moreover, let us know if you're referring to something different from the scenarios above. Any extra details you can share will help us provide guidance that meets your needs.
Furthermore, you can visit these resources as a guide in handling your invoice payments and customer balances in QuickBooks Online:
Following the steps above, you can send and track invoices for different contacts within the same customer account. We're still here to help if you encounter any challenges or have additional queries. Best wishes, Daniel.
