Payments

This isn't the experience we want you to have when managing PayPal payments in QuickBooks Online (QBO), Race-MX. I'm here to provide additional details and help clarify how you can effectively match PayPal payments to open invoices in QBO.

First off, I’d like to provide clarification regarding the auto-match option mentioned in my colleague's previous response. PayPal payments can still be automatically matched to open invoices in QBO. I have also asked my colleague to update his answer.

However, to enable this, make sure that the option to "Confirm transactions automatically" is turned on during the PayPal account setup. 

For more details on managing your PayPal transactions in QBO, you can also refer to this article: Use the PayPal Connector by QuickBooks.

Lastly, for guidelines on how to reconcile your account in QBO so they always match your bank and credit card statements, refer to this article: Reconcile an account in QuickBooks Online.

Kindly notify us by adding a comment below if you need more help or have additional questions about matching PayPal transactions in QBO. We will ensure to follow up and offer the assistance you need.