QuickBooks Online Simple Start Plan is designed for single-user access, Kannan1. I'll share further details on this.

This version focuses on providing a streamlined experience tailored to individual users and may not accommodate multiple users with separate roles and permissions.

If you add additional users with customizable access, such as for the GoPayment app, you would consider upgrading to a higher version, such as QuickBooks Online Essentials or Plus, which offers the ability to add multiple users and manage their access levels.

I'm sharing these resources to learn more details about managing users and limits in QuickBooks Online (QBO):

• Learn about usage limits in QuickBooks Online.
• User roles and access rights.
• Add and manage users in QuickBooks Online and Intuit Enterprise Suite.

Looking for help tracking your sales and ensuring they're assigned to the correct account? Connect with our QuickBooks Live Expert today for personalized assistance.

You can leave a comment below for further information regarding user roles and permissions, Kannan1. Just click the Reply button below, and we're here to help ensure everything runs smoothly. 

Thank you for your reply. It was to the point.

I already spend on the accounting and payroll subscriptions. We are a small non-profit. Is there a way of restricting access only to gopayments in the app? And sign in without user intervention?

I will call intuit support to explore licensing options for non-profits.

Thanks

Thank you for coming back and sharing details about your needs for limiting access and automating sign-in for your non-profit in QuickBooks Online, Kannan1. You aim to facilitate a streamlined payment process for your team, ensuring they only access necessary data and simplify the login procedure.

Currently, the basic plan of QuickBooks Online does not allow for creating user profiles with access limited only to GoPayment. All users will generally have access to other areas of the system, and the platform typically requires manual login to maintain security and manage user access.

As the previous expert mentioned, to add users with customizable access to the GoPayment app, consider upgrading to QuickBooks Online Essentials or Plus. These versions allow you to add multiple users and manage their access levels effectively.

It's good to hear that you're planning to discuss licensing options for non-profits with Intuit support. They can provide insights into any possible discounts or specialized features that might suit your organization's specific needs, including any forthcoming updates that could meet your requirements.

To contact the live support team, here are the steps below.

Here's how:

1. Click on the (?) Help icon.
2. Navigate to the Search tab.
3. Select Contact Us to connect with an expert who can help.

Additionally, for guidance on processing payments in the GoPayment app, please refer to this article: Process payment in the GoPayment app.

We value your dedication to improving your non-profit's operations. If you have more questions or need additional help after your conversation with Intuit support, please feel free to contact us by clicking the Reply button. We are here to support you in having all the necessary tools to achieve success.