Hello there, Sue.
Let's work hand in hand to resolve the error you've encountered in filling your withholding form in QuickBooks.
Beforehand, may I know what specific error message pops up when electronically filling out the W-2 payroll forms? Additional details can help us get on the same page and provide an accurate resolution.
In the meantime, let's make sure you have the latest version of W2 Excel template. This will happen if you have an older version of the W-2 e-file template and newer 64-bit Excel.
Let me show you how:
- Go to Help and select Update QuickBooks Desktop.
- Select Update Now, then Get Updates.
- Close and reopen QuickBooks to install the update again.
Moreover, if the release number doesn’t advance, try Solution 2.
Solution 2: End task on the following processes.
- Close QuickBooks.
- Right-click on the taskbar, then select Task Manager.
- Under the details tab, look for the following background processes to select and End tasks for each.
- QBW32.exe or QBW.exe
- QBCFMonitorService.exe
- qbupdate.exe
- QBDBMgr.exe or QBDBMgrN.exe
- QBMapi32.exe
- Right-click on the QuickBooks shortcut and select Run as administrator.
- Rerun the update.
Once done, you have to reopen QuickBooks and create the state W-2 again. From there, you can generate and electronically file your W-2 form with its updated template.
Furthermore, you may refer to this article to guide you on how to run, and generate a report with regard to the total payroll wages, taxes, deductions, and contributions: Create a payroll summary report in QuickBooks
Lastly, you can also read this article to guide you on how to customize your payroll and employee reports in QuickBooks Desktop: Customize payroll and employee reports
Through these steps mentioned above, you'll be able to electronically file your W2 form. Also, please remember that you can always Reply to this thread if you have any further inquiries or clarification with your W-2 forms. Have a nice day.
