I know the importance of having the option to charge customers the applicable fees at the moment of electronic payment. I’m here to assist you navigate this issue and explore the best possible options for QuickBooks Desktop.
As of now, we don't have a feature that enables automatic addition and charging of transaction fees to customers at the point of payment. We recognize that this may not be ideal, especially for recurring invoices and when customers choose different payment methods. Presently, QuickBooks Online only offers the option to charge fees to customers using ACH payments.
While this functionality isn't available yet, I encourage you to share your feedback with our Product Development Team. Your insights are invaluable and help us prioritize the features that matter most to our customers for future updates.
Here's how:
- Simply navigate to the Help menu
- Select Send Feedback Online
- Click on Product Suggestion.
If you want to know when QuickBooks Payments deposits customer payments into your bank account, you can visit this article: Find out when QuickBooks Payments deposits customer payments.
Please know that we're always here to assist and to consider your suggestions for future enhancements regarding banking payments. Your voice is vital in helping us create solutions that work better for everyone.
