Does anybody know when the new account limits/caps on payments get lifted? I have BP Premium. I'm supposed to get 40 ACH included plus $0.50 for each additional.
I ran my first few and only 10 went through, this was over a week ago (and multiple hours on the phone with support). It seems that new accounts are capped. I did a bunch of work to transfer all my vendors over to payments, only to find it won't process the dang bills.
Nobody at QBO/Payments can help me. They all say the same thing that it will eventually reset and the caps will be removed. And they don't have any way of removing the cap.
Does anybody know how long it typically takes to have the payments cap removed?
(And Intuit -- consider this a formal complaint - you marketed payments to me constantly. I finally sign up only to have the system fail and force me to spend loads of time on support.)
Thanks for your help!
