theres still no fix out for this??? can we at least get a report that shows sales receipts in the "recent transactions" report that didnt actually process payment? it took me hours to locate 9k dollars unaccounted for. for a weekend of transactions. this is an accounting software, yes? shouldnt one of the basic functions be to count and report money? why are you leaving your customers out to dry like this? these people are giving you their hard earned money, depending on this software for their business. this is all very hard to understand. it should not take over a year to push a fix for a report error, or find a temporary solution. whats the next step here Intuit, is this something your customers will have to adapt to going forward?
believe me, this is nothing to do with my customers cards or their banks. it is worth mentioning that this has not always been a problem. we have multiple customers that have been on the same billing plan since pre-covid, and are experiencing the exact same as of recent.
Austin
