Receiving a detailed notification about paid invoices seems crucial to you and to your business, @theflowerstudios. For further assistance, please contact our support team to help you check any changes or investigate this concern for you.
I appreciate you for taking the time to follow my colleague's suggestion in checking your settings for invoice notifications. Since you've confirmed that everything is set correctly, I recommend contacting our support team. They have the expertise and tools to identify and resolve any issues you might be experiencing.
Here's how to contact them:
- Log in to your QuickBooks Online company.
- On the upper right corner of your screen, click on Help (?).
- Select or type Contact Us.
- Start entering your concern, then select Let's Talk.
- Please choose a way to connect with us:
- Assistant tab and select Talk to a human.
- Search tab and click on Contact Us to connect with a support expert.
On the other hand, you can generate a report to help track your sales, including insights on best sellers, inventory on hand, and more. For a guide, check out this reference: Use reports to see your sales and inventory status in QuickBooks Online.
Please know that I'm always available to help with any concerns you may have. If questions are still on your mind about invoice payment notifications or anything related to QBO, let me know right away.
