My contact information:
Dr [name removed], [address removed]
[phone removed]
[email address removed]
We have medical distribution company where they did the same to us and their answer appears to always be 180 days (6 months). Federal statutes only allow 2 to 6 days without them providing exceptional reasons and those have to be sent in writing itemized out. They will tell that 180 days only applies if no one contests the charges. But they will also tell you to have the person that paid you to contest the charges. Hence, you see the picture here even if the payor contests it will permanently put hold to where they keep the money because someone contested.
They anticipate small companies will not have the funds to go head to head legally. They already lost an FEC Class action on their deceptive Turbo Tax product. It is a habit of this company. Key file emergency injunctive relief and a judge can sign off on immediate release of funds. If they do not they are then violating a court order. In addition, file suit alleging all these facts. A judge will certify the class especially if enough people are filing against them. We are in this process now. Also contact your state attorney general and file a complaint to have the states start going after them. Further I got an immediate response from their Office of the President when I filed a Better Business Bureau Complaint against Intuit, Inc in California. They called me in less than 24 hours. I highly recommend everyone begin filing BBB complaints to lower their scoring and alert the public to avoid them. They froze over 150,000 of our funds.
