I acknowledge your preference for removing the customer's name on the ship to section when creating invoices, @DC C.
You're right, that currently, this is still showing from the field. Thus, I suggest sending this suggestion to our product development team. Our product developers are responsible for evaluating and implementing new enhancements, so they would be better equipped to determine the feasibility and benefits of your suggestion for our users.
For now, I recommend you manually remove the name from the section before saving it so it won't show on the transaction.
Then, please follow the steps below in sending your suggestions:
- Go to the Gear icon.
- Select Feedback.
- Enter a brief description of your product suggestion.
- Click Next to submit feedback.
In addition, you can refer to this article for instructions on how to log a payment in your records when your customer settles their open balance: Record an invoice payment.
Drop me a comment below if you have any other questions. I'm just away to assist you. Take care!
