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Payments
I can guide you through managing your email so you'll not receive an alert when the customer accepts the estimate in QuickBooks, @elischein28.
If the email is not registered on your QuickBooks, you shouldn't be receiving alerts. Since this isn't your case, let's go ahead and verify the registered Company email and the ones for sales forms in your Account and Settings.
To verify and edit the company email:
- Go to the Gear icon and choose Accounts and Settings.
- From the Company tab, click the Edit icon in the Contact info section.
- Verify the email if it's the one you're receiving an alert into and change it if needed.
- Then hit Save and Done.
Also, check the email you use for your sales forms. Please refer to the steps below:
- Go to the Gear icon and choose Accounts and Settings.
- From the Sales tab.
- Click the Edit icon in the Messaging section.
- Verify the email if it's the one you're receiving an alert into and change it if needed.
- Then hit Save and Done.
Additionally, you can check out these articles to learn how to change your company information and the email address that appears on your sales forms:
- Change your business name, contact info, or EIN in QuickBooks Online
- Change the email address your customers see in QuickBooks Online
Furthermore, you can check out these links for future reference in managing estimates:
- Create and send estimates in QuickBooks Online
- Convert an estimate into an invoice in QuickBooks Online
Feel free to comment below if you need clarification on managing emails and estimates in QuickBooks. I'm always here to assist you.