Payments
Thank you for bringing this to our attention, @atx7490103. I'm here to guide you to our support team to address your payment concerns.
Reviewing the charges on your account needs secure access, which our support team is fully equipped to handle. They can conduct a thorough examination of the fees you've incurred to provide you with accurate and detailed information.
To reach a live representative, here's how:
- Log in to your QuickBooks Online Company.
- Click on the Help button at the top of the page.
- Choose the Search tab, then click Contact us.
- Type in your concern, and click Continue.
- Under Callback, click Have us call you button. This will route you to enter your details.
- After that, select Get a call.
- You will now be added to the queue and wait for us to call you.
On the other hand, you have the option to disable the PayPal payment option in the settings if you prefer not to offer this payment method to your customers.
- Go to the Gear icon and select Account and settings.
- Choose the Sales tab and click Invoice payments.
- Untick the PayPal box.
- Click Save and Done.
Additionally, you can refer to this article about personalizing your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.
Let us know if you have other concerns about your QuickBooks payments. We're here to help you in any way we can.
