I'm here to help you send feedback about changing the outgoing email address, @YEEK.
To better assist you with your concern in QuickBooks Online (QBO), can you please provide more details about the specific problems you're encountering? Doing so will allow us to offer a more targeted and effective response.
Regarding the outgoing email address, QBO uses the email address associated with your login for sending transactions and other communications. As a workaround, you can download your transactions as PDF files and manually send them using your preferred email service.
Moreover, to have the ability to use your personal email, I suggest submitting your request directly to our product engineers for them to analyze and include this feature for future updates.
To send your request:
- Go to the Gear icon.
- Select Feedback.
- Enter your comments or product suggestions.
- Tap Next to submit.
Additionally, you can refer to this article about personalizing your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.
Please let us know if you have other concerns with your outgoing email and within QuickBooks. We're here to help you in any way we can.
